FAQs

what are your opening times?

The Castle and grounds are open from 25th March to 26th October 2018 , 10am until 5:00pm Sunday to Friday

The castle is closed for a private event on the 26th-27th April & 5th October. 

How accessible is the castle?

The ground floor of the Castle is accessible to wheelchair users and electric scooters. A wheelchair is available for loan, whilst in the Castle only. The tractor/trailer has a ramp and the Walled Garden Play Area & Pets Corner is accessible, although there are some steep slopes. The Courtenay cafe is accesible, however the Gift Shop is not. Disabled parking and toilets are available in the Courtyard.

Where do we park?

We have a free car park, which is located down the main drive, over the bridge and on your left.

Disabled parking is also available in the courtyard.

Can i bring a group to Powderham?

Yes, please visit our Group page. 

A reduced rate is offered to groups of 15 or more.

Can you take Photographs?

You can take as many photographs as you like outside, but photography is not allowed inside the Castle.

Do you have to take a guided tour?

Yes, you can only see inside the castle with a guide. 

We do however offer Open House inside the castle at 4:00 -5:00pm during all school holidays (Easter, May and Summer, ground floor only).

How long does the tour take?

The Tour lasts about an hour.

Where can we eat?

We have our Courtenay cafe, in the courtyard which is open from 11am until 4:30 (last orders are at 4:15) Please take a look at our menu.

Alternatively you could picnic in the grounds.

Can we wander around the gardens for free?

Unfortunately not. 

Are you a National Trust property?

No, Powderham Castle is a privately owned stately home.

What are your Country Store contact details?

Please see our Country Store page for contact details.

How do we validate our tickets for the free return?

 If you have bought a full priced ticket, your ticket is automatically validated to allow you to return for free within 7 days. (Children may take part in the themed activity on their return for a small charge of £3.00)

Which memberships entitle you to discounted entry?

Valid Promotions 2018    
     
Exeter Cathedral  50% Off Admission only   
Canonteign Falls 50% Off Admission only   
Kents Cavern Season Ticket Holder 50% Off Admission only  
Pennywell Farm Season Ticket Holder 50% Off Admission only  
Ladys Mile Holiday Park 20% Off Admission only  
Dawlish Sands Holiday Park 20% Off Admission only  
Golden Sands Holiday Park 20% Off Admission only  
Cofton Holiday Park 20% Off Admission only  
National Trust (members only) 20% Off Admission only  
English Heritage (members only) 20% Off Admission only  
CPRE Members (ID Badge)  20% Off Admission only  
Art Fund 20% Off Admission only  
Haldon Discovery Pass 20% Off Admission only  
Haven Holidays (voucher) 20% Off Admission only  
Crash Box Club (ID Badge)  20% Off Admission only  
Helpful Holidays (voucher)  20% Off Admission only  
Service Personnel (ID Badge) 20% Off Admission only  
Moorings (No ID or voucher)  20% Off Admission only  
Season Ticket friend 20% Off Admission only  
Courtenay Society Member (M'ship card) Free Admission (single or family - as named)
Historic Houses Association (HHA - record sheet) Free Admission only